An employee needs the paycheck to pay the rent, the mortgage, the car payment, student debt, the credit car bill, the utilities, and a host of other bills. Volunteers, on the other hand are not motivated by a paycheck to stick it out when the manger is chewing someone out or things get uncomfortable. The volunteer is simply motivated by making a difference and being a part of the organization. Their commitment hinges on how vested they are with the vision and purpose of the organization. When it gets to be too much of a hassle to serve, when they begin to feel unappreciated, when they feel the commitment is too demanding, they will walk away - usually without any warning or explanation. With several decades of experience between them, Madding and King share insights on how to manage these valuable resources in your organization.