Yunker, John: - Over the past decade John has helped hundreds of companies and organizations improve their global websites and processes. He also has extensive experience managing globalization on the client side, most recently as a sr. program manager at Microsoft. He has written a number of landmark reports, including nine annual editions of The Web Globalization Report Card. He authored the first book devoted to the emerging field of web globalization, Beyond Borders: Web Globalization Strategies. John has spoken at numerous industry events, including the Unicode Conference, Internet Retailer, and Localization World. He has a bachelor's degree from the University of Missouri School of Journalism and an MS from Boston University. He is a contributor to UX Magazine.