It's December in White Eagle and Tess and Tony are preparing for a huge Christmas celebration. The town is planning their annual festival, which has Tess and Tony struggling to stay ahead of things. In addition to their work with the festival, Tess fills in for the mail carrier who took over her route and Tony spends long days with Shaggy working to finish the development of their most recent video game. In spite of their busy schedules' things seem to be going smoothly until an unexpected visitor comes to town with an unusual request sending Tess and Tony off in a direction no one had seen coming.