Labor-management professionals, such as union representatives and human resource specialists in unionized industries, who seek to understand the nuts and bolts of labor arbitration practice and want to improve their skills in arbitration hearings will find this practical guide accessible and full of tips for presenting a winning case at arbitration.Unlike other books on the subject of labor arbitration, this book provides practical guidance in an approachable format along with thought-provoking ideas for making arbitration more efficient and effective. The reader will quickly gain the knowledge and confidence they need to present and win their case.