Kensi Carlton thought she was happy. She had a career, a long term girlfriend, and the hair she's been growing out since she was a young girl. But a betrayal sends her reeling into an existential crisis and, needing fast and ferocious change, she decides to cut it all out. Tess Upton is good at her job. It isn't just that she's an expert stylist. She's also a dedicated listener, experienced at hearing her client's desires and gently guiding them toward the needed shifts in their lives. She's not comfortable, however, with talking about her own needs-- and she's deathly afraid of change. When Kensi asks Tess to cut off all her hair, it isn't just a hair cut. It's a fresh start for both of them. But when their pasts keep tangling with the present, can they still hope for a future together?