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Service Design

De (autor): Andy Polaine

Service Design - Andy Polaine

Service Design

De (autor): Andy Polaine


Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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464.91Lei

464.91Lei

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Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Citeste mai mult

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