When Mara hears about a new store called Frightville, she can't wait to check it out. On its shelves are strange and unusual gifts of all kinds. It's there that she comes face-to-face with Charlotte, a small figurine of a friendly-looking girl.

Mara instantly feels that Charlotte is meant to live with her. But once Charlotte is in the dollhouse, strange things start to happen. There are odd noises in the night, and objects from Mara's room start to go missing. Is Mara imagining things, or is this doll actually haunted?