How do you become a better Project Manager or Program Manager? For starters, you might need to Think differently to Lead more effectively. Complexity, ambiguity, and time are the greatest enemies to solving hard problems. Complex problem-solving today requires arming both the problem solvers AND those who Lead and Manage the problem solvers -- from executives to PMPs, PgMPs, managing architects, and other project leaders -- with a tool bag of proven Design Thinking techniques that can help us identify and manage risks better, communicate better, think in new ways, navigate the unknown, and more...