Dr. C.M. Chang, PhD, MBA, PE, is an Adjunct Professor Emeritus at the State University of New York at Buffalo, where he has taught engineering management for over 25 years and has published numerous research articles in technical journals. Before his retirement from Praxair, a fortune 100 company, he received the Special Recognition Award for Technology Leadership in 1992 and was a business development manager in support of Praxair's China business. He was an Associate Editor for International Journal of Innovation and Technology Management. His book, Engineering Management: Challenges in the New Millennium, received the Best Book Award 2007 from the International Association for Management of Technology (IAMOT). Another book of his, Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence received the Best Book Award 2011 from IAMOT. He has been awarded five U.S. patents, is a registered Professional Engineer, and has served as President of the Erie- Niagara Chapter of the New York State Society of Professional Engineers. He is currently serving as the editor of the Engineering Management collection series for Momentum Press.