She inquired about our shredding charges and I explained the various security levels (1-6) and our pricing plans. We also offered pulping, pulverizing, and chemical decomposition, though these are rarely requested. The woman said she wanted something between your conventional office shredder and your highest security shredder, which can turn an 8 1/2" x 11" sheet into over 15,000 particles. I led her to our 650-Sheet Cross-Cut Shredder/Baler Combo. It's gorgeous.