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I'll Be Back: How to Get Customers to Come Back Again & Again

De (autor): Shep Hyken

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I'll Be Back: How to Get Customers to Come Back Again & Again - Shep Hyken

I'll Be Back: How to Get Customers to Come Back Again & Again

De (autor): Shep Hyken

review Goodreads
Hyken, Shep: - Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
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132.48Lei

132.48Lei

147.20 Lei

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Hyken, Shep: - Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.
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